MGH Center for Addiction Medicine Community Resources Guide

National Hotlines

• National Suicide Prevention Lifeline: 988: 24/7 hotline offering free and confidential support to those in crisis across the entire country.
• Crisis Text Line: Text HOME to 741741 – Free 24/7 support for those in crisis.
• National Runaway Safeline: 1-800-786-2929 – 24/7 hotline offering services for youth who have run away, are thinking about running away, or wanting to come home (parents can also contact this hotline if they are worried about their child running away).
• The Network/La Red: 1-800-832-1901 – 24/7 hotline aimed to provide support and advice for members of the LGBTQ community who are suffering from domestic violence.
• The Trevor Project: 1-866-488-7386 or text START to 678-678 – National 24/7 crisis intervention & suicide prevention lifeline for LGBTQ people under 25.
• Poison Control Hotline: 1-800-222-1222.

State-Specific Hotlines

• Massachusetts
  • Massachusetts Samaritans Statewide Helpline: 1-877-870-4673 – 24/7 hotline offering calling and texting services for those in crisis in Massachusetts.
  • Massachusetts Emergency Services Program/Mobile Crisis Intervention: 1-877-382-1609 – 24/7 service for those experiencing a mental health or substance use crisis.
  • SafeLink: 1-877-785-2020 – A Massachusetts’ statewide 24/7 toll-free domestic violence hotline and a resource for anyone affected by domestic or dating violence.
• Maine
  • Maine Statewide Crisis Hotline: 1-888-568-1112 – 24/7 hotline offering support and resources to those in crisis in Maine.
• Vermont
  • Vermont Crisis Text Line, Text “VT” to 741741 – 24/7 text line providing support and resources to anyone in Vermont experiencing a crisis.
• New Hampshire
  • New Hampshire Samaritans Hotline: 1-866-457-2910 – 24/7 hotline offering support and resources to those in crisis in New Hampshire.
• Rhode Island
  • Samaritans of Rhode Island Hotline: 1-800-365-4044 – 24/7 hotline offering support in resources to those in crisis in Rhode Island.
• Connecticut
  • ACTION Line: 1-800-467-3135 – For adults in distress who are 18 years of age or older.
  • Crisis services for youth, call 2-1-1 for children under age 18.

Local Hotlines

• National Alliance on Mental Illness (NAMI) Greater Boston: 1-800-981-4357 – 24/7 mental health crisis hotline for people located in the Greater Boston area.
• Boston Area Rape Crisis Center: 1-800-841-8371 – provides free, confidential support and services to survivors of sexual violence ages 12+ and to their family and friends.
• Boston Emergency Services Team (BEST): 1-800-981-4357 –Mobile crisis clinicians providing crisis interventions in community settings.
• Cambridge Somerville Emergency Services Program (CSESP): 1-800-981-4357 – Mobile crisis clinicians providing crisis interventions in community settings.

Treatment Options

• Massachusetts Substance Use Treatment Resource Guide: State website containing list of treatment options available in MA along with eligibility criteria for each program.
• Findtreatment.gov: Free website which helps find a treatment facility near your zip code and provides information about addiction, treatment options, and payment. 
• Boston Public Health Commission Resource and Referral Center: Walk-in substance use triage and level of care assessment including referrals to the city’s outpatient counseling, opioid treatment services, detoxification, and residential programs.
• NIDA Treatment Information Page: Information page about what treatment is like (ie. who is involved, what questions will they be asked, types of counseling, etc.). 
• MGH West End Clinic for Addiction Treatment: Offers outpatient and medical treatment services for individuals with alcohol and drug addictions as well as co-occurring mental health disorders.
• MGH Addiction Recovery Management Services: Several outpatient treatment options for individuals aged 14-26 who are suffering from substance-related problems.
• ASAP (Adolescent Substance Use and Addiction Program) at Boston Children’s Hospital: Team of trained clinicians who evaluate and support adolescents with a range of substance abuse problems. 
• Grayken Center for Addiction at Boston Medical Center (BMC): Clinical resources, services, and addiction treatment programs utilizing evidence-based practices for individuals across the lifespan.
• Cambridge Health Alliance (CHA) Outpatient Addiction Services: Treatment services for substance use and/or addiction including medication management, individual and group counseling, and intensive outpatient programs.
• Your Life Your Voice 1-800-448-3000 or text VOICE to 20121:  24/7 Teen Crisis Hotline and online support.
• My Life, My Quit Text “Start My Quit” to 36072: Trained youth coach specialists help young people quit smoking or vaping by phone/text.
• This is Quitting Text DITCHVAPE to 88709: Free and confidential program for young people who vape and are ready to quit.

Harm Reduction Resources

• Massachusetts Syringe Service Program Locator: Virtual map which helps locate syringe service programs in Massachusetts, both mobile and fixed sites.
• Instructions for Obtaining Naloxone from a pharmacy: Massachusetts government website which provides detailed instructions for obtaining Naloxone, a drug which blocks the effects of opioids like heroin and fentanyl.
• Instructions for Administering Naloxone: Massachusetts government website which provides detailed instructions for how to identify an overdose and administer Naloxone.
• NEXT Distro: An online and mail-based harm reduction service designed to reduce opioid overdose death, prevent injection-related disease transmission, and improve the lives of people who use drugs.
• Supportive Place for Observation and Treatment (SPOT): Drop-in facility in Boston which provides observation and referral to treatment for those at risk for an overdose after using drugs.
• Access, Harm Reduction, Overdose Prevention and Education (AHOPE): Harm reduction and needle exchange site providing a range of services to active injection drug users. Services are available at their walk and center and their mobile van and outreach sites around Boston.
• Smoke Works Harm Reduction: Pipe distribution service which runs on a pay-what-you-can basis.

• Virtual Recovery Resources, provided by SAMHSA
• Alcoholics Anonymous: Official website for AA, search for virtual or in-person meetings near you.
• Narcotics Anonymous: Official website for NA, search for virtual or in-person meetings near you.
• SMART Recovery: Mutual support group and recovery resources, search for virtual or in-person groups.
• Association of Recovery in Higher Education: An association exclusively representing collegiate recovery programs (CRPs) and collegiate recovery communities (CRCs), the faculty and staff who support them, and the students who represent them. 
• Al-Anon: Site with information regarding meetings and support for those who grew up with/currently live with an alcoholic. 
• New England Region Nar-Anon: A fellowship for families and friends of addicts whose lives have been or are being affected by someone else’s addiction.

• Boston Medical Center Parental Support: Free and confidential one-on-one support for parents.
• Mass.gov Substance Use Prevention for Parents: Information for parents regarding prevention for middle- and high-school aged children, as well as information for parents regarding how to deal with using adolescents.
• Boston Medical Center Graykin Addiction Support: Provides Massachusetts families with the support and information they need to help address a child’s substance use, whether your son or daughter is a teenager living at home or a young adult living independently.
• MGH Guide to Mental Health Resources for COVID-19

• Veterans Crisis Line 1-800-273-8255 or text 838255: Team of qualified responders with the Department of Veteran Affairs who are available for a variety of needs in times of crisis; many are veterans themselves.   
• MISSION Act Community Care Program 888-902-VETS: Provides services that veterans are otherwise not able to receive through the VA for specific reasons and may provide coverage specifically for veterans with substance use disorder.
• Veteran’s Association: Federally funded services for veterans, offering medication options along with counseling and other therapy options. Veterans can apply for health care through the VA and then access treatment.
• VA Homeless Programs: A resource page for homeless veterans, telling them what steps to take and offering resources in health care, mental health, housing assistance, and employment/job training.
• Women Veterans Health Care Call or text 1-855-829-6636: Call center run by the trained VA woman staff member which answers questions of women Veterans, their families, and caregivers about VA services and resources.
• Statewide Advocacy for Veterans’ Empowerment (SAVE) Program 617-210-5743: Peer outreach program than connects veterans with peers to help them access benefits, services, and supports, and support their overall mental health.
• VA Benefits Hotline 1-800-827-1000
• VA Health Benefits Hotline 1-877-222-8387

• Boston Healthcare for the Homeless Program: Program providing health care for all individuals and families experiencing homelessness in our community.
• Massachusetts Coalition for the Homeless Shelters in Greater Boston: Resource guide with information on individual shelters in the greater Boston area.
• Rosie’s Place: Women’s shelter that provides food, shelter, job training, legal assistance, and more. 
• Boston.gov homelessness resources: Webpage with an extensive list of shelters, meal services, outreach servies, etc.  

• Inclusive Therapists: Virtual directory of culturally competent and social justice-oriented therapists; includes lists of therapists currently offering reduced-fee teletherapy.
• Asian, Pacific Islander, and South Asian American (APISAA) Therapist Directory: Virtual directory of APISAA mental health providers.
• Black Emotional and Mental Health Collective (BEAM) Virtual Therapist Network: Virtual directory of Black mental health clinicians who provide virtual services.
• Black Mental Health Alliance: Virtual directory of culturally-competent and patient centered licensed mental health professionals.
• Melanin & Mental Health Directory: Virtual directory of culturally competent mental health clinicians for Black and Latinx/Hispanic communities.
• Boris Lawrence Henson Foundation Resource Directory: Virtual directory of mental health providers, programs, and resource materials for the African American community.
• QTPoC Mental Health Practioner Directory: Virtual directory of mental health practitioners across the country for queer and trans people of color, provided by the National Queer and Trans Therapists of Color Network.
• National Hispanic Family Health Helpline 1-866-783-2645: Provides free, reliable, and confidential information in Spanish and English to help callers navigate the health system and referrals to local health care services. 
• American Society of Hispanic Psychiatry: Promotes research, education, advocacy, and support for those in the Hispanic community. Offers a “Find a Physician” feature on their website. 
• Therapy for Latinx: Database of therapists who either identify as Latinx or have worked closely with and understands the needs of the Latinx community. Website is also offered in Spanish. 
• Mental Health America’s Resources for Latinx/Hispanic Communities: General mental health Spanish-speaking resources, including a list of Spanish-language materials and screening tools.
• Tribal Resources
  • National Indian Health Board
  • Indian Health Service, for Patients
  • Northwest Portland Area Indian Health Board, Resource Library
  • Urban Indian Health Institute
  • Center for American Indian Health, Resource Library
  • WeRNative: Targeted to Native American youth, including all genders who have questions or difficulties.  
• LGBTQ+
  • Fenway Health: Health center providing high quality medical and behavioral health care for LGBTQIA+ community. 
  • Trans Lifeline: Non-profit organization offering emotional and financial support to trans people in crisis, directing them to community support and resources.
  • LGBTQ Psychotherapists of Color: Matches members of the LGBTQ+ community with licensed psychotherapists in the same community.
  • The Gay, Lesbian, Bisexual, and Transgender Youth Support Project: Provides training and on-going support for educators and health and human service providers to assist them in implementing welcoming and appropriate programs, policies, and services for these young people and their families.
  • Boston Alliance of Gay, Lesbian, Bisexual, and Transgender Youth (BAGLY):  Youth-led, adult-supported social support organization committed to social justice, and creating, sustaining, and advocating for programs, policies, and services for LGBT youth 22 and under.